TERMS & CONDITIONS

Welcome to the Website www.mspwebstore.com, owned, operated, and maintained by legal entity M/s. Mahavir Sys Power Pvt. Ltd. (hereinafter referred to as ‘MSP’). The terms and conditions contained herein form an Agreement regulating our relationship with regard to the use of Website www.mspwebstore.com by the User. The User is advised to read this Agreement carefully. If the User is not agreeable to any of the terms and conditions, she/he should not use this service. User should use the Website www.mspwebstore.com services only if she/he is agreeable to all the terms and conditions of this Agreement in their entirety. If the User accepts this Agreement, it will be a legally binding agreement between the User and M/s. Mahavir Sys Power Pvt. Ltd. (for Website www.mspwebstore.com).

Governing Law: All legal proceedings shall be subject to the jurisdiction of the courts in Mumbai, India and shall be governed by and construed in accordance with the laws of India and the User agrees to resolve the disputes under the Arbitration and Conciliation Act 1996. The venue for such arbitration shall be at Mumbai, India.

Definitions:” Agreement” means the terms and conditions contained herein including all Schedules, Appendices, Annexures, Privacy Policy, Cancellation & Refund Policy, Dispatch / Shipping Policy, Product Warranty Policy, Return Policy and will include the references to this Agreement as amended, novated, supplemented, varied or replaced from time to time.” This website www.mspwebstore.com is a registered trade portal of M/s. Mahavir Sys Power Pvt. Ltd., Office No.104 , Sahakar Niwas , Plot No.160/161, Road no.2 , Jawahar Nagar , Goregaon(West), Mumbai-400062  “Website www.mspwebstore.com” or “Website” means the online shopping platform owned and operated by MSP, which provides a venue to the users to buy the products listed on www.mspwebstore.com

“User” / “Customer” / “Buyer” shall mean the person or any legal entity that accepts the offer for sale on Website www.mspwebstore.com by placing an order for and/or purchases any products offered for use or sale on Website www.mspwebstore.com

“Product/s” connotes the goods and/or services offered/promoted/displayed on the Website for use or sale.

Eligibility

User represents and warrants that she/he is competent and eligible to enter into a legally binding agreement and have the requisite authority to bind the other party to this Agreement. The User shall not use this Website if she/he is not competent to contract under the applicable laws, rules, and regulations.

Terms & Conditions

MSP reserves the right to accept or reject the User’s offer. Products and information displayed on Website www.mspwebstore.com constitutes an “invitation to offer”. User’s order for purchase constitutes User’s “offer” which shall be subject to the terms and conditions as listed below. The agreement between User and Website www.mspwebstore.com shall be subject to these terms and conditions.

Shipping policy

1)For orders received along with clear and received payment, the order will be processed and dispatched subject to availability of stock on the date of order.

2)In all cases order billing and dispatch will be ‘on best and earliest effort basis’ dispatch. The customer would be informed/updated by phone or email or the online website regarding the delivery schedule of the ordered merchandise.

3) Merchandise will be dispatched by a shipping/courier company appointed by MSP. The mode of shipment mode shall be by surface/ air via an optimal route. The shipment service coverage is PAN India only.

4) Shipping and handling charges, as indicated on the website will be charged. MSP has the right to alter amend any such shipping charges to the order as so required. Days or dates specified for delivery of order are estimates only. However, in case of delays due to unforeseeable reasons or circumstances, MSP shall not be held responsible. MSP will also not be responsible for delivery at the wrong address(es) if the address specified at the time of ordering is incorrect.  In the event that a non-delivery occurs on account of a mistake by the User (e.g. wrong name, address or premises found closed) any extra cost incurred by MSP for redelivery shall be paid by the User.

5) MSP is not responsible for any shipping company’s error during transit or the resulting damage or loss of value, time, profit, or money.  The user shall check ordered merchandise at the time of delivery for physical damage or short shipment and inform with 24 hours. No claim on these accounts shall be entertained by MSP thereafter.

Return & Refund Policy

Goods once sold will not be taken back unless prior written consent of MSP is obtained.

if the situation arises wherein a genuine error is made by the User in identifying the required merchandise, the User may contact MSP and request a change in the merchandise for which order is placed. However, such requests will not be entertained if the order has already been processed and, or the merchandise has been shipped to the User.

MSP reserves the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by MSP and accept the decision as so decided by MSP

However, in case MSP receives a cancellation notice and where the order has not been processed or shipment made, MSP may accept the reasons submitted by the ordering User for cancellation of the order. In such cases, MSP will refund the amount. However, in the situation of a monetary loss is being incurred by MSP due the cancellation of the User ordered item, MSP would deduct a sum of up to 10% of the order value towards processing/restocking charges.